Payments

Every charge should match a name you were shown first.

The written authorization must identify the company charging the airfare, the company charging the TravelQuest fee and the amount of each charge.

No card details on this website

The public request and contact forms do not ask for card numbers. Do not send payment information through either form or by email.

Airfare

The written proposal identifies the airline or ticketing provider responsible for the airfare charge. That charge may appear under the name disclosed in the authorization.

TravelQuest advisory fee

TravelQuest Inc. is responsible for its advisory fee. The amount, refundability and expected statement descriptor must be disclosed before payment.

Secure payment method

Production online payments are not currently enabled. Before launch, TravelQuest will use a payment method approved for its travel business model and will document the card-data responsibilities of every provider involved.

Questions about a charge

Contact support@travelquestco.com or (844) 418-7283. TravelQuest can provide the authorization, receipt and service details associated with its charge. This does not limit any rights available through the card issuer.